About Us

About BIG PETTAH!

Welcome to Big Pettah, where we bring the vibrant and bustling experience of Pettah's wholesale market directly to your doorstep. We founded this e-commerce platform with a simple mission: to offer you the same great prices and deals you would find in a brick-and-mortar store, without the hidden costs that often come with online shopping.

 

Our Story

We noticed a common trend in the e-commerce world—while discounts, offers, and free shipping were plentiful, the overall cost often ended up being higher than purchasing from a traditional store. This discrepancy inspired us to create a different kind of online shopping experience, one that truly reflects the value and savings of a physical marketplace.

 

Why Shop With Us?

  • Authentic Pettah Market Prices: Our warehouse is located in Pettah, Colombo 11, at 148/1/4, Prince Street, a renowned hub for wholesale goods. This strategic location allows us to source products at the lowest prices, even for single items. When you shop with us, you’re getting the same great deals you would find if you were walking through the Pettah market yourself.
  • Secure Payment Gateway: We offer the PayHere payment gateway option, ensuring your transactions are secure and hassle-free.
  • Wide Range of Products: We offer an extensive selection of items available in the Pettah market. Whether you're looking to buy in bulk or just need a single product, we’ve got you covered with unbeatable prices.
  • No Cash on Delivery: To maintain our commitment to low prices, we’ve made the decision not to offer cash on delivery. This helps us keep shipping costs down and pass those savings directly on to you. We offer secure and reliable online payment option.

 

Our Values

At BIG PETTAH, we prioritize transparency, affordability, and customer satisfaction. We believe that shopping online should be just as cost-effective and enjoyable as visiting your favorite local store. By eliminating unnecessary costs and focusing on wholesale pricing, we strive to provide you with the best possible value. Our dedicated team works tirelessly to ensure that every order meets our high standards of quality and service.

 

Thank you for choosing BIG PETTAH. We’re excited to bring the Pettah market experience to you, wherever you are!

FAQ: Everything You Need to Know

Cash on Delivery COD Available?

Dear Valued Customers,

We wanted to take a moment to inform you about some updates to our payment methods here at Big Pettah As part of our commitment to providing the best possible service, we have carefully reviewed our payment options to ensure a smooth and secure shopping experience for you.

We understand that cash on delivery (COD) is a popular choice for many online shoppers in Sri Lanka. However, after careful consideration, we have decided not to offer this payment method on our platform. We believe this decision is in the best interest of both our customers and our business, and we wanted to share our reasons with you:

  • Streamlined Process: By focusing on bank deposit and PayHere payment gateway, we are able to offer a more streamlined and efficient ordering process. This allows us to process orders faster and get your purchases to you in a timely manner.
  • Reduced Risk: COD orders come with certain risks, including the potential for orders to be placed without the intention of purchase or for incorrect or incomplete addresses to be provided. By eliminating COD as a payment option, we can reduce these risks and ensure a smoother fulfillment process for all orders.
  • Lower Shipping Costs: COD orders often incur higher shipping costs due to the additional logistics involved in collecting payment upon delivery. By removing COD as a payment option, we can keep shipping rates as low as possible for all of our customers.

We want to assure you that we remain committed to providing convenient and secure payment options for all of your online purchases. Whether you choose to pay via bank deposit or through our trusted PayHere payment gateway, you can shop with confidence knowing that your transactions are safe and secure.

Thank you for your understanding and continued support. If you have any questions or concerns about these changes, please don't hesitate to reach out to our customer service team. We're here to help!

Sincerely,

Big Pettah Team

What Payment Methods Are Available?

We accept payments via the PayHere payment gateway.

PayHere Payment Gateway Is Secure?

Yes, the PayHere payment gateway is secure.
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