கப்பல் கொள்கை
Shipping Policy for Big Pettah in Sri Lanka
1. Shipping Rates and Methods:
We offer flat-rate shipping across Sri Lanka.
Shipping rates may vary based on the weight of the products and the delivery location.
We use reliable shipping carriers to ensure timely and secure delivery.
2. Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation.
During peak seasons or special promotions, processing times may be slightly extended.
3. Delivery Time:
Estimated delivery times vary depending on the shipping destination.
Customers can expect delivery within 3-4 business days after order processing.
Remote or rural areas may experience longer delivery times.
4. Order Tracking:
Customers will receive a shipping confirmation email with a tracking number once their order has been dispatched.
The tracking number can be used to monitor the shipment's progress.
5. Shipping Destinations:
We currently ship to addresses within Sri Lanka only.
For international shipping inquiries, please contact our customer support.
7. Shipping Address:
Customers are responsible for providing accurate shipping information.
Please double-check your shipping address during checkout to avoid delays.
8. Delivery Issues:
In the event of delivery issues or delays, customers are encouraged to contact our customer support team for assistance.
We will work closely with our shipping partners to resolve any problems promptly.
9. Shipping Updates:
Customers can sign up for order updates to receive notifications on the status of their shipment.
We also provide updates on our website and through social media channels.
10. Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery (e.g., incorrect address), the customer will be responsible for any additional shipping fees for re-delivery.
11. Contact Information:
- If you have any questions or concerns regarding shipping, please contact our customer support at 754836938
Note: This shipping policy is subject to change, and customers are encouraged to review it periodically for updates.
1. Shipping Rates and Methods:
We offer flat-rate shipping across Sri Lanka.
Shipping rates may vary based on the weight of the products and the delivery location.
We use reliable shipping carriers to ensure timely and secure delivery.
2. Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation.
During peak seasons or special promotions, processing times may be slightly extended.
3. Delivery Time:
Estimated delivery times vary depending on the shipping destination.
Customers can expect delivery within 3-4 business days after order processing.
Remote or rural areas may experience longer delivery times.
4. Order Tracking:
Customers will receive a shipping confirmation email with a tracking number once their order has been dispatched.
The tracking number can be used to monitor the shipment's progress.
5. Shipping Destinations:
We currently ship to addresses within Sri Lanka only.
For international shipping inquiries, please contact our customer support.
7. Shipping Address:
Customers are responsible for providing accurate shipping information.
Please double-check your shipping address during checkout to avoid delays.
8. Delivery Issues:
In the event of delivery issues or delays, customers are encouraged to contact our customer support team for assistance.
We will work closely with our shipping partners to resolve any problems promptly.
9. Shipping Updates:
Customers can sign up for order updates to receive notifications on the status of their shipment.
We also provide updates on our website and through social media channels.
10. Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery (e.g., incorrect address), the customer will be responsible for any additional shipping fees for re-delivery.
11. Contact Information:
- If you have any questions or concerns regarding shipping, please contact our customer support at 754836938
Note: This shipping policy is subject to change, and customers are encouraged to review it periodically for updates.